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We have an approved
team of contractors that handles the renovation of our
outlets. This is to maintain the standard design and image of
our outlets. Therefore, we require our franchisees to use the
same team of contractors.
Can I use my own food
suppliers?
Yes, except for the
Yong Tow Foo and other signature ingredients that are supplied
by us.
Who will be the food license
holder?
You. We will help
you prepare the necessary documents for submission.
What are the usual operating
hours?
Seven days a week
and 12 hours a day is the norm. However, the actual operating
hours will depend on the respective food court or coffee
shop.
Are there restrictions on what can be sold at
the stall?
You can only sell
items listed on our standard menu.
How are advertising and promotion costs
divided?
Every year, a few
corporate advertisements will be launched as part of the
franchise package. However, materials created specially for
the promotion of your stall are chargeable.
Will you set up another stall near my
location?
No.We expand
strictly according to the demographics of the
location.
What happens after the 2-year
term?
If mutually
agreeable, you will most probably get to renew the franchise.
Upon renewal, we will charge you a preferential franchise fee.
What would happen if I want an early termination of
the franchise agreement?
You must give us
three months' notice in writing and there will be no refund of
your franchise fee and deposit.
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